Returns & Exchanges Policy
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our policy below.
Returns
- We accept returns for both defective and non-defective products.
- Items must be in new condition.
- Returns must be initiated within 15 days of purchase.
- Customers are responsible for return shipping costs.
Exchanges
- Exchanges are accepted for items in new condition within 15 days of purchase.
- Exchanges can be made in-store or by mail (customer covers shipping).
How to Return or Exchange
- Call us at 334-794-4330 or email us at sales@brackin.us.
- Ship your item using a carrier of your choice.
- Once we receive your return, we will process your refund or exchange within 7 days.
📌 No restocking fees apply.
For any questions, please contact us.